{"product_id":"nutec-apc-wupg4hrug01-apc-on-site-service-response-next-business-day-1y-4hr-upgrade-1-years","title":"APC On-Site Service Response Next Business Day, 1Y, 4Hr, Upgrade 1 year(s)","description":"\u003cb\u003eExperienced APC Certified Field Service Engineer \u003c\/b\u003e\u003cbr\u003eOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eComprehensive escalation and corrective actions process \u003c\/b\u003e\u003cbr\u003eIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eOn site troubleshooting \u003c\/b\u003e\u003cbr\u003eWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. \u003cbr\u003e\u003cbr\u003e\u003cb\u003eLabor and travel expenses included \u003c\/b\u003e\u003cbr\u003eTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eParts included \u003c\/b\u003e\u003cbr\u003eReplacement parts \u0026amp; components are included with some service contracts. Please see the statement of work for service specifics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWritten summary report \u003c\/b\u003e\u003cbr\u003eAPC project managers will provide you with written reports to keep you informed of the progress of your project.","brand":"APC","offers":[{"title":"Default Title","offer_id":54085848727845,"sku":"NUTEC-APC-WUPG4HRUG01","price":1631.92,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1008\/9532\/6501\/files\/3988938-2889.jpg?v=1792148776","url":"https:\/\/nutec.com.au\/products\/nutec-apc-wupg4hrug01-apc-on-site-service-response-next-business-day-1y-4hr-upgrade-1-years","provider":"NUTEC Store","version":"1.0","type":"link"}