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AU

FREE SHIPPING ON ORDERS OVER $550 IN SELECTED AREAS

Terms of service

Terms & Conditions

1. Introduction

Welcome to Nutec. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products and services from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, you must not use our website or services.

2. Eligibility

To use this website and make purchases, you must:

  • Be at least 18 years of age, or have permission from a parent or legal guardian
  • Provide accurate and complete information during checkout
  • Be legally capable of entering into binding contracts under Australian law

3. Products and Services

Nutec sells a range of technology products and services including but not limited to:

  • Consumer electronics
  • Business hardware and software
  • Accessories and peripherals
  • Installation, support, and consulting services

We reserve the right to modify, discontinue, or update products and services at any time without prior notice.

4. Pricing and Payments

  • All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated
  • We reserve the right to change prices at any time without notice
  • Payment must be completed in full at the time of purchase
  • We accept approved payment methods displayed at checkout

Orders will only be processed once payment has been successfully received.

5. Orders and Acceptance

  • Placing an order does not guarantee acceptance
  • We reserve the right to refuse or cancel any order for reasons including but not limited to:
    • Product availability
    • Payment issues
    • Suspected fraud or misuse
  • If your order is cancelled after payment, a full refund will be issued

6. Shipping and Delivery

  • Delivery times are estimates only and may vary depending on location and courier performance
  • Risk of loss or damage transfers to the customer upon delivery
  • Customers are responsible for providing accurate delivery details
  • Additional shipping charges may apply for remote or regional areas

7. Returns and Refunds

Nutec complies with the Australian Consumer Law (ACL).

You are entitled to a refund, replacement, or repair if a product:

  • Is faulty or defective
  • Does not match its description
  • Is not fit for its intended purpose

Change-of-mind returns may be accepted at our discretion, provided:

  • The item is unused and in original packaging
  • It is returned within the specified return period
  • Restocking fees may apply where applicable

8. Warranty

Products may come with manufacturer warranties in addition to your rights under Australian Consumer Law. Warranty terms vary by product and manufacturer.

We do not exclude or limit your statutory rights under the ACL.

9. Intellectual Property

All content on the Nutec website, including:

  • Logos
  • Product descriptions
  • Images
  • Website design and text

is the property of Nutec or its licensors and is protected under applicable intellectual property laws. You may not reproduce or distribute content without written permission.

10. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login details
  • You agree to notify us immediately of any unauthorised access
  • We reserve the right to suspend or terminate accounts for misuse

11. Limitation of Liability

To the maximum extent permitted by law:

  • Nutec is not liable for indirect, incidental, or consequential damages
  • We are not responsible for delays caused by third-party carriers or suppliers
  • Our liability is limited to the replacement, repair, or refund of goods as required under Australian Consumer Law

12. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

13. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of third-party providers.

14. Changes to Terms

Nutec reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and the applicable laws of the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

16. Contact Us

For questions regarding these Terms & Conditions, please emaile sales@nutec.com.au.