APC WADVULTRA-MS-21 warranty/support extension 1 license(s) 1 year(s)
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
Corrective maintenance
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Proactive monitoring
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Service Plans Features & Benefits
Serviceability
Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
EcoStruxure Asset Advisor
EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget
Onsite diagnostics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Key specifications
- Number of years: 1 year(s)
- Compatibility: Galaxy 300 10 - 15 kVA UPS
- Service time (hours x days): 24x7
- On-site support: Yes
- Service included: Parts and Labour
- License quantity: 1 license(s)
- Product type: Addon
- Parts replacement: Yes
- Troubleshooting: Yes
- Repairs performed onsite: Yes
- Parts, labour & shipping included: Yes
- Remote desktop support: Yes
- Periodic product upgrades: Firmware
Features
- Coverage area
- Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Australia, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, The Democratic Republic Of Congo, Central African Republic, Congo, Switzerland, Côte d'Ivoire, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Serbia and Montenegro, Cuba, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, EMEA, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, France, Gabon, United Kingdom, GCN, Grenada, Georgia, French Guiana, Ghana, Gibraltar, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guyana, Hong Kong, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iran, Iceland, Italy, Jamaica, Jordan, Kenya, Saint Kitts And Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, LAM, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Morocco, Moldova, Madagascar, Macedonia, Mali, Myanmar, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Malaysia, Mozambique, Namibia, NAM, Niger, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Papua New Guinea, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Reunion, Romania, Russia, Rwanda, Saudi Arabia, Sudan, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks And Caicos Islands, Chad, Togo, Thailand, Tajikistan, Turkmenistan, Tunisia, TP, Turkey, Trinidad and Tobago, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Saint Vincent And The Grenadines, Venezuela, U.S. Virgin Islands, Vietnam, XF, Yemen, Mayotte, South Africa, Zambia, Zimbabwe
Service included: Parts and Labour
Materials
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| Description | Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs. Comprehensive escalation and corrective actions process In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices. Corrective maintenance As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process. Free firmware upgrades Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades. Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. Logistics coordination APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. On site troubleshooting While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. Proactive monitoring By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur. Written summary report APC project managers will provide you with written reports to keep you informed of the progress of your project. Service Plans Features & Benefits Serviceability Parts included or available at a discount Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics. Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. Experienced Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today. Technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it. Service Summary Report Provides a detailed report of work performed including recommendations for service to ensure optimal performance Environmental inspection In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity. EcoStruxure Asset Advisor EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app. Flexible on site response times Choose an on site response time that best meets your business requirements and budget Onsite diagnostics & repair While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance. |
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs. 7x24 Upgrade option If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money. Environmental inspection In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity. Experienced Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today. Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. On site troubleshooting While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. Parts included Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics. |
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs. 1 Year On-Site Warranty Extension for (1) Galaxy 300 20 kVA UPS Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs. |
APC 1 Year On-Site Warranty Extension for (1) Galaxy 300 10-15 kVA UPS. License quantity: 1 license(s), Number of years: 1 year(s), Type: On-site |
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Where do the specifications come from?
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What is the returns policy?
We accept returns within 14 days of purchase, provided items are unopened and in their original packaging. For full details, please refer to our Returns Policy in the Customer Service section of the website.
A Partnership-First Approach
At NUTEC, we take a partnership-first approach to every engagement. We start by understanding your business - its challenges, priorities, and long-term goals before recommending any technology solution. From workplace modernization and cloud infrastructure to cyber security and systems integration, our team works closely with you at every stage, ensuring the right technology is procured, implemented, and supported with clarity and confidence. We believe in transparent communication, tailored outcomes, and building lasting partnerships that grow with your business.

