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ASUS ACX14-013840NX warranty/support extension 1 license(s)
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ASUS Premium Care
ASUS offers several extended service options for your ASUS product, depending on your budget and needs.
Add ASUS Premium Care to my device.
Ensure you have the more complete protection.
Click and purchase right now!
Download MyASUS! Here’s Your 10% Discount Code : APCARE
Benefits of ASUS Premium Care
Reduce costs with a tailor-made service package that meets all of your support needs.
ASUS Premium Care services go beyond the standard warranty to provide the assurance of maximum protection.
Minimize downtime by leveraging ASUS scale and skills.
ASUS Premium Care can create a tailor-made package to protect your ASUS products.
ASUS Premium Care has several levels of coverage to suit your needs. ASUS provide 4 Service Packages: Warranty Extension, Local Accidental Damage Protection, Local On-Site Service, and Battery Service Package. Check the service products below to learn more about ASUS Premium Care.
Warranty Extension
Local Accidental Damage Protection
Local On-Site Service
Battery Service Package
Warranty Extension
The ASUS Warranty Extension Service Package frees you of these concerns, providing you extended warranty services after your ASUS product’s standard warranty expires.
Subject to activation being completed, your product’s warranty period will automatically start from the end date of its standard warranty.
Except for the change to the warranty period, all other terms will remain the same as the ASUS standard warranty.
This service package does not cover software, peripherals, free accessories such as a mouse or bag, and customer-induced damage.
Local Accidental Damage Protection
Accidents happen. ASUS Accidental Damage Protection (ADP) helps you avoid repair or replacement costs due to mishaps that occur during normal use of your devices.
This Service Package provides coverage for the following types of accidental damage arising out of normal use: drops, falls or other collisions, liquid damage, electrical surges, and accidental breakages.
Under this Service Package coverage period, unlimited key parts is allowed to be claimed remedy for every year. For any additional claims made for a repair of key part(s), the labor, shipping and spare parts costs will be borne by the customer. The commencement date for this Service Package will be backdated to the date the ASUS product was purchased.
The total cumulative costs of repair services (claimed by customers of repair services provided under this Service Package) shall not exceed the customer purchase price of the product.
All components repaired or replaced by an ASUS Service Center will be under warranty for three months or for the remainder of the warranty period, whichever is applicable.
Local On-Site Service
With On-Site Service, an ASUS authorized technician will provide on-site parts repair at your designated location if a problem with your product cannot be resolved via telephone or online support.
If the problem is not solved remotely, on-site technical support for your product will be arranged with an ASUS Authorized Technician who will be sent to your location generally by the end of the next business day; response times may vary depending on geographic location, spare parts and local service availability.
If the product fails during normal and proper use within the coverage period of this service package, ASUS will repair or replace the defective parts of the product, or the product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.
If defective parts are replaced under this service, then you agree in advance to transfer the ownership of the replaced defective parts to ASUS.
Battery Service Package
ASUS Battery Service Package (BSP) is an extension to the period of coverage of the standard battery warranty. With this warranty package, a replacement battery will be provided if your laptop battery has defects.
You are entitled to one battery replacement every year in the event of battery failure during the extended period after your standard battery warranty period.
Except for the change to the battery warranty period, all other terms are the same as the standard battery warranty. Please refer to the warranty card supplied with your product for the standard battery warranty terms.
This service package only covers the original battery supplied with your ASUS product.
The replacement battery will be covered under this service package for the remaining coverage period but for no less than three months.
This service package covers manufacturing defects only and excludes any expected capacity reduction due to usage.
ASUS Business Support
We offer all-around support for businesses of all sizes, providing dedicated assistance from the very beginning and proactively addressing your needs every step of the way. We’re here to support you from first enquiry to purchase and beyond. With our flexibility and instant support, you can focus on upgrading your business to incredible heights.
Comprehensive protection: Whether it’s accidental damage, faulty-drive retention for data security, or laptop troubles while traveling around the world, ASUS ensures you can get the protection you need, tailored to your business.
Tailor-made to your IT needs: ASUS Business ensures you’ll enjoy comprehensive and all-around support from us. You have total flexibility to choose the services you need.
Minimize downtime: Our instant remote response and on-site support are designed to ensure minimal downtime for your business.
ASUS offers several extended service options for your ASUS product, depending on your budget and needs.
Add ASUS Premium Care to my device.
Ensure you have the more complete protection.
Click and purchase right now!
Download MyASUS! Here’s Your 10% Discount Code : APCARE
Benefits of ASUS Premium Care
Reduce costs with a tailor-made service package that meets all of your support needs.
ASUS Premium Care services go beyond the standard warranty to provide the assurance of maximum protection.
Minimize downtime by leveraging ASUS scale and skills.
ASUS Premium Care can create a tailor-made package to protect your ASUS products.
ASUS Premium Care has several levels of coverage to suit your needs. ASUS provide 4 Service Packages: Warranty Extension, Local Accidental Damage Protection, Local On-Site Service, and Battery Service Package. Check the service products below to learn more about ASUS Premium Care.
Warranty Extension
Local Accidental Damage Protection
Local On-Site Service
Battery Service Package
Warranty Extension
The ASUS Warranty Extension Service Package frees you of these concerns, providing you extended warranty services after your ASUS product’s standard warranty expires.
Subject to activation being completed, your product’s warranty period will automatically start from the end date of its standard warranty.
Except for the change to the warranty period, all other terms will remain the same as the ASUS standard warranty.
This service package does not cover software, peripherals, free accessories such as a mouse or bag, and customer-induced damage.
Local Accidental Damage Protection
Accidents happen. ASUS Accidental Damage Protection (ADP) helps you avoid repair or replacement costs due to mishaps that occur during normal use of your devices.
This Service Package provides coverage for the following types of accidental damage arising out of normal use: drops, falls or other collisions, liquid damage, electrical surges, and accidental breakages.
Under this Service Package coverage period, unlimited key parts is allowed to be claimed remedy for every year. For any additional claims made for a repair of key part(s), the labor, shipping and spare parts costs will be borne by the customer. The commencement date for this Service Package will be backdated to the date the ASUS product was purchased.
The total cumulative costs of repair services (claimed by customers of repair services provided under this Service Package) shall not exceed the customer purchase price of the product.
All components repaired or replaced by an ASUS Service Center will be under warranty for three months or for the remainder of the warranty period, whichever is applicable.
Local On-Site Service
With On-Site Service, an ASUS authorized technician will provide on-site parts repair at your designated location if a problem with your product cannot be resolved via telephone or online support.
If the problem is not solved remotely, on-site technical support for your product will be arranged with an ASUS Authorized Technician who will be sent to your location generally by the end of the next business day; response times may vary depending on geographic location, spare parts and local service availability.
If the product fails during normal and proper use within the coverage period of this service package, ASUS will repair or replace the defective parts of the product, or the product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.
If defective parts are replaced under this service, then you agree in advance to transfer the ownership of the replaced defective parts to ASUS.
Battery Service Package
ASUS Battery Service Package (BSP) is an extension to the period of coverage of the standard battery warranty. With this warranty package, a replacement battery will be provided if your laptop battery has defects.
You are entitled to one battery replacement every year in the event of battery failure during the extended period after your standard battery warranty period.
Except for the change to the battery warranty period, all other terms are the same as the standard battery warranty. Please refer to the warranty card supplied with your product for the standard battery warranty terms.
This service package only covers the original battery supplied with your ASUS product.
The replacement battery will be covered under this service package for the remaining coverage period but for no less than three months.
This service package covers manufacturing defects only and excludes any expected capacity reduction due to usage.
ASUS Business Support
We offer all-around support for businesses of all sizes, providing dedicated assistance from the very beginning and proactively addressing your needs every step of the way. We’re here to support you from first enquiry to purchase and beyond. With our flexibility and instant support, you can focus on upgrading your business to incredible heights.
Comprehensive protection: Whether it’s accidental damage, faulty-drive retention for data security, or laptop troubles while traveling around the world, ASUS ensures you can get the protection you need, tailored to your business.
Tailor-made to your IT needs: ASUS Business ensures you’ll enjoy comprehensive and all-around support from us. You have total flexibility to choose the services you need.
Minimize downtime: Our instant remote response and on-site support are designed to ensure minimal downtime for your business.
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Payment methods
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Key specifications
- Service type: Premium Support
- License quantity: 1 license(s)
Materials
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| Description | ASUS Premium Care ASUS offers several extended service options for your ASUS product, depending on your budget and needs. Add ASUS Premium Care to my device. Ensure you have the more complete protection. Click and purchase right now! Download MyASUS! Here’s Your 10% Discount Code : APCARE Benefits of ASUS Premium Care Reduce costs with a tailor-made service package that meets all of your support needs. ASUS Premium Care services go beyond the standard warranty to provide the assurance of maximum protection. Minimize downtime by leveraging ASUS scale and skills. ASUS Premium Care can create a tailor-made package to protect your ASUS products. ASUS Premium Care has several levels of coverage to suit your needs. ASUS provide 4 Service Packages: Warranty Extension, Local Accidental Damage Protection, Local On-Site Service, and Battery Service Package. Check the service products below to learn more about ASUS Premium Care. Warranty Extension Local Accidental Damage Protection Local On-Site Service Battery Service Package Warranty Extension The ASUS Warranty Extension Service Package frees you of these concerns, providing you extended warranty services after your ASUS product’s standard warranty expires. Subject to activation being completed, your product’s warranty period will automatically start from the end date of its standard warranty. Except for the change to the warranty period, all other terms will remain the same as the ASUS standard warranty. This service package does not cover software, peripherals, free accessories such as a mouse or bag, and customer-induced damage. Local Accidental Damage Protection Accidents happen. ASUS Accidental Damage Protection (ADP) helps you avoid repair or replacement costs due to mishaps that occur during normal use of your devices. This Service Package provides coverage for the following types of accidental damage arising out of normal use: drops, falls or other collisions, liquid damage, electrical surges, and accidental breakages. Under this Service Package coverage period, unlimited key parts is allowed to be claimed remedy for every year. For any additional claims made for a repair of key part(s), the labor, shipping and spare parts costs will be borne by the customer. The commencement date for this Service Package will be backdated to the date the ASUS product was purchased. The total cumulative costs of repair services (claimed by customers of repair services provided under this Service Package) shall not exceed the customer purchase price of the product. All components repaired or replaced by an ASUS Service Center will be under warranty for three months or for the remainder of the warranty period, whichever is applicable. Local On-Site Service With On-Site Service, an ASUS authorized technician will provide on-site parts repair at your designated location if a problem with your product cannot be resolved via telephone or online support. If the problem is not solved remotely, on-site technical support for your product will be arranged with an ASUS Authorized Technician who will be sent to your location generally by the end of the next business day; response times may vary depending on geographic location, spare parts and local service availability. If the product fails during normal and proper use within the coverage period of this service package, ASUS will repair or replace the defective parts of the product, or the product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied. If defective parts are replaced under this service, then you agree in advance to transfer the ownership of the replaced defective parts to ASUS. Battery Service Package ASUS Battery Service Package (BSP) is an extension to the period of coverage of the standard battery warranty. With this warranty package, a replacement battery will be provided if your laptop battery has defects. You are entitled to one battery replacement every year in the event of battery failure during the extended period after your standard battery warranty period. Except for the change to the battery warranty period, all other terms are the same as the standard battery warranty. Please refer to the warranty card supplied with your product for the standard battery warranty terms. This service package only covers the original battery supplied with your ASUS product. The replacement battery will be covered under this service package for the remaining coverage period but for no less than three months. This service package covers manufacturing defects only and excludes any expected capacity reduction due to usage. ASUS Business Support We offer all-around support for businesses of all sizes, providing dedicated assistance from the very beginning and proactively addressing your needs every step of the way. We’re here to support you from first enquiry to purchase and beyond. With our flexibility and instant support, you can focus on upgrading your business to incredible heights. Comprehensive protection: Whether it’s accidental damage, faulty-drive retention for data security, or laptop troubles while traveling around the world, ASUS ensures you can get the protection you need, tailored to your business. Tailor-made to your IT needs: ASUS Business ensures you’ll enjoy comprehensive and all-around support from us. You have total flexibility to choose the services you need. Minimize downtime: Our instant remote response and on-site support are designed to ensure minimal downtime for your business. |
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The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased. |
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Free shipping is offered on orders over $550 within Australia, with tracked delivery included on every order. For full details, please refer to our Shipping Policy in the Customer Service section of the website.
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What is the returns policy?
We accept returns within 14 days of purchase, provided items are unopened and in their original packaging. For full details, please refer to our Returns Policy in the Customer Service section of the website.
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A Partnership-First Approach
At NUTEC, we take a partnership-first approach to every engagement. We start by understanding your business - its challenges, priorities, and long-term goals before recommending any technology solution. From workplace modernization and cloud infrastructure to cyber security and systems integration, our team works closely with you at every stage, ensuring the right technology is procured, implemented, and supported with clarity and confidence. We believe in transparent communication, tailored outcomes, and building lasting partnerships that grow with your business.