DELL Upgrade from 1Y Basic Onsite to 5Y Basic Onsite
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite repairs. AI-driven, predictive intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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Key specifications
- Number of years: 5 year(s)
- Compatibility: DELL PRO 15 ESSENTIAL PV15255\nDELL PRO 14 ESSENTIAL PV14250\nDELL PRO 14 ESSENTIAL PV14255\nDELL PRO 15 ESSENTIAL PV15250
- Service type: Basic Onsite
- Service time (hours x days): 8x5
- Service included: Parts and Labour
- Phone support: Yes
- Web support: Yes
- Parts replacement: Yes
- Troubleshooting: Yes
Materials
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| Description | Dell’s Next Business Day Onsite Service for client products helps keep your workforce productive by minimizing downtime when hardware issues arise. After remote diagnosis confirms a covered problem, Dell arranges for a certified technician and/or replacement parts to be dispatched to your site, typically by the next business day, to restore the system and get your users back up and running quickly. This fast, predictable response is ideal for organizations that rely on their PCs every day and want the confidence of professional onsite repair without the cost and complexity of managing everything in house. Next Business Day Onsite Service is available with select Basic Hardware Service, ProSupport, and ProSupport Plus offers on eligible client systems, giving you flexible options to match your budget and support needs. Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite repairs. AI-driven, predictive intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
ProSupport with Advanced Exchange for Monitors combines Dell’s highest level of monitor support with a fast, hassle-free replacement experience. Customers get 24x7 access to Dell ProSupport engineers for expert help with setup, configuration, and troubleshooting, plus proactive guidance to resolve issues quickly. If a covered hardware problem is diagnosed, Dell ships a replacement monitor—often the next business day—so users can stay productive while returning the original unit. This offer delivers enterprise-class support, minimized downtime, and simple logistics, making it an ideal choice for organizations that depend on their displays every day. |
Dell’s base warranty covers repair or replacement for manufacturing defects. With Advanced Exchange Service, Dell will send a replacement monitor if warranty issue cannot be resolved remotely. Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport for monitors. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details. |
Dell’s base warranty covers repair or replacement for manufacturing defects. With Advanced Exchange Service, Dell will send a replacement monitor if the warranty issue cannot be resolved remotely. Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport for Monitors. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
Get a higher level of support for Dell monitors with ProSupport for monitors. With 24x7 support for set-up, configuration, interoperability, software, and troubleshooting, plus next business day Advanced Exchange if warranty issues can’t be resolved over the phone. ProSupport also offers direct access to highly trained, in-region ProSupport engineers. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
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$308.08
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