DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport
Regular price
$599.40
Sale price
Regular price
Tax included.
Dell ProSupport for client products delivers a higher level of PC support designed for modern, always on businesses. Built on Dell’s global support infrastructure, ProSupport provides 24x7 access to in region technical experts, next business day onsite service after remote diagnosis on covered hardware issues, and proactive monitoring on eligible systems to help detect problems before they disrupt users. With a single, easy to use support experience across laptops, desktops, workstations and accessories, IT teams can resolve issues faster, reduce unplanned downtime, and refocus on strategic projects instead of day to day break/fix. ProSupport is ideal for organizations that have outgrown basic warranty and need business class response times, expert troubleshooting for both hardware and common software issues, and predictable, enterprise grade support wherever their users are working.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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Key specifications
- Number of years: 5 year(s)
- Compatibility: DELL PRO 15 ESSENTIAL PV15255\nDELL PRO 14 ESSENTIAL PV14250\nDELL PRO 14 ESSENTIAL PV14255\nDELL PRO 15 ESSENTIAL PV15250
- Service type: ProSupport
- Service time (hours x days): 24x7x365
- Service included: Parts and Labour
- Phone support: Yes
- Web support: Yes
- Parts replacement: Yes
- Troubleshooting: Yes
General
- Other Multimedia
- https://objects.icecat.biz/objects/mmo_134593917_1757316655_1295_1904982.txt|https://objects.icecat.biz/objects/mmo_134593917_1757316661_0301_1123062.zip
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Service included: Parts and Labour
Materials
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| Description | Dell ProSupport for client products delivers a higher level of PC support designed for modern, always on businesses. Built on Dell’s global support infrastructure, ProSupport provides 24x7 access to in region technical experts, next business day onsite service after remote diagnosis on covered hardware issues, and proactive monitoring on eligible systems to help detect problems before they disrupt users. With a single, easy to use support experience across laptops, desktops, workstations and accessories, IT teams can resolve issues faster, reduce unplanned downtime, and refocus on strategic projects instead of day to day break/fix. ProSupport is ideal for organizations that have outgrown basic warranty and need business class response times, expert troubleshooting for both hardware and common software issues, and predictable, enterprise grade support wherever their users are working. *Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
ProSupport with Advanced Exchange for Monitors combines Dell’s highest level of monitor support with a fast, hassle-free replacement experience. Customers get 24x7 access to Dell ProSupport engineers for expert help with setup, configuration, and troubleshooting, plus proactive guidance to resolve issues quickly. If a covered hardware problem is diagnosed, Dell ships a replacement monitor—often the next business day—so users can stay productive while returning the original unit. This offer delivers enterprise-class support, minimized downtime, and simple logistics, making it an ideal choice for organizations that depend on their displays every day. |
Advanced Exchange Service is a convenient, fast replacement option that helps keep users productive with minimal downtime. After remote diagnosis, if a covered hardware issue can’t be resolved, Dell ships a replacement unit—often the next business day—so the customer can simply swap devices and keep working. The original product is then returned to Dell according to provided instructions. Available on select client products and monitors, Advanced Exchange Service delivers predictable, business-ready support without the time and disruption of traditional repair visits *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
ProSupport with Advanced Exchange for Monitors combines Dell’s highest level of monitor support with a fast, hassle-free replacement experience. Customers get 24x7 access to Dell ProSupport engineers for expert help with setup, configuration, and troubleshooting, plus proactive guidance to resolve issues quickly. If a covered hardware problem is diagnosed, Dell ships a replacement monitor—often the next business day—so users can stay productive while returning the original unit. This offer delivers enterprise-class support, minimized downtime, and simple logistics, making it an ideal choice for organizations that depend on their displays every day. |
ProSupport with Advanced Exchange for Monitors combines Dell’s highest level of monitor support with a fast, hassle-free replacement experience. Customers get 24x7 access to Dell ProSupport engineers for expert help with setup, configuration, and troubleshooting, plus proactive guidance to resolve issues quickly. If a covered hardware problem is diagnosed, Dell ships a replacement monitor—often the next business day—so users can stay productive while returning the original unit. This offer delivers enterprise-class support, minimized downtime, and simple logistics, making it an ideal choice for organizations that depend on their displays every day. |
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