DELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
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Key specifications
- Number of years: 5 year(s)
- Compatibility: Latitude 5290, 5480, 5490, 5491, 5590, 5591; Latitude 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5400, 5401, 5410, 5411, 5500, 5501, 5510, 5511
- Service type: Basic Onsite
- Service time (hours x days): 8x5
- Service included: Parts and Labour
- Phone support: Yes
- Web support: Yes
- Parts replacement: Yes
- Troubleshooting: Yes
Materials
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| Description | Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It’s support when you need it, where you need it — convenient for you. Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details. |
Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible. |
Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible. |
Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible. |
Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible. |
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Where do the specifications come from?
Where do the specifications come from?
Product specifications are sourced from Icecat and displayed only when supporting data is available. Where information is missing, the field is left blank rather than populated with estimated or inferred values.
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What is the returns policy?
We accept returns within 14 days of purchase, provided items are unopened and in their original packaging. For full details, please refer to our Returns Policy in the Customer Service section of the website.
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At NUTEC, we take a partnership-first approach to every engagement. We start by understanding your business - its challenges, priorities, and long-term goals before recommending any technology solution. From workplace modernization and cloud infrastructure to cyber security and systems integration, our team works closely with you at every stage, ensuring the right technology is procured, implemented, and supported with clarity and confidence. We believe in transparent communication, tailored outcomes, and building lasting partnerships that grow with your business.