DELL Upgrade from 3Y Basic Advanced Exchange to 5Y ProSupport for monitors
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Key specifications
- Number of years: 5 year(s)
- Compatibility: P1425\nP2424HT\nP2426HE\nP2725D\nP2726H\nS2722DC\nAW2724DM\nP2425\nP2425HE\nP2425HE_WOST\nP2725H\nP2725H_WOST\nAW2724HF\nP2425E\nP2426HEB\nP2426HEV\nP2426HE_WOST\nP2725DE\nP2725HE\nAW2525HM\nAW2725QF\nP2425D\nP2726HE\nP2726H_WOST\nU2424H\nU2424H_WOST\nS2725QC\nS2725QS\nU2424HE\nU2724D\nAW2523HF\nP2426E\nAW2725DM\nP2425DE\nP1424H\nP2423D\nC2423H\nP2423DE\nP2723D\nP2723DE
- Service type: ProSupport for monitors
- Service time (hours x days): 24x7x365
- Service included: Parts and Labour
- Phone support: Yes
- Web support: Yes
- Parts replacement: Yes
- Troubleshooting: Yes
General
- Other Multimedia
- https://objects.icecat.biz/objects/mmo_56924180_1734662751_8444_1766656.zip
Materials
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| Description | ProSupport with Advanced Exchange for Monitors combines Dell’s highest level of monitor support with a fast, hassle-free replacement experience. Customers get 24x7 access to Dell ProSupport engineers for expert help with setup, configuration, and troubleshooting, plus proactive guidance to resolve issues quickly. If a covered hardware problem is diagnosed, Dell ships a replacement monitor—often the next business day—so users can stay productive while returning the original unit. This offer delivers enterprise-class support, minimized downtime, and simple logistics, making it an ideal choice for organizations that depend on their displays every day. |
Get a higher level of support for Dell monitors with ProSupport for monitors. With 24x7 support for set-up, configuration, interoperability, software, and troubleshooting, plus next business day Advanced Exchange if warranty issues can’t be resolved over the phone. ProSupport also offers direct access to highly trained, in-region ProSupport engineers. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
Dell’s base warranty covers repair or replacement for manufacturing defects. With Advanced Exchange Service, Dell will send a replacement monitor if the warranty issue cannot be resolved remotely. Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport for Monitors. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
Get a higher level of support for Dell monitors with ProSupport for monitors. With 24x7 support for set-up, configuration, interoperability, software, and troubleshooting, plus next business day Advanced Exchange if warranty issues can’t be resolved over the phone. ProSupport also offers direct access to highly trained, in-region ProSupport engineers. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
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