HP 4y Onsite Desktop Support | UE5V0E
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Key specifications
- Number of years: 4 year(s)
- UNSPSC-code: 81111812
- Coverage period (months): 48
- Coverage details: Standard workdays - 9 hours
- Support type: Onsite repair
- Place of service: Onsite
- Service method: Onsite repair
- Warranty coverage: In warranty
- Care Pack type: Electronic
- Service type: Next Business Day
- Type: On-site
Supplier features
- Duration
- 4 years
- Response time
- Next business day response
Materials
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| Description | Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues. |
Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status. Environmental inspection In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity. Functional verification During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. System cleaning Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware. Written summary report APC project managers will provide you with written reports to keep you informed of the progress of your project. |
DELL 3Y ProSpt to 5Y ProSpt. Number of years: 5 year(s), Service time (hours x days): 24x7x365 |
Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. Experienced APC Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. System cleaning Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware. Functional verification During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. Written summary report APC project managers will provide you with written reports to keep you informed of the progress of your project. Environmental inspection In order to ensure that your system is housed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity. |
Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status. |
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