Lenovo 3Y Depot 1 license(s) 3 year(s)

New devices have a mandatory warranty period of 12 months. After that, customers are required to bear the costs repair services of any damage or product replacement. This can be very expensive!

Lenovo offers the right solution for those who want more than one year of peace of mind: Depot Warranty Extensions allow you to increase the warranty length for up to 5 years, ensuring you can enjoy your devices longer and avoid unexpected costs.

Lenovo™ Depot Warranty

Fact: our technicians are the best people to take care of any problem that your device might present. And with Lenovo™ Depot Warranty, you can rest assure that they will be available for you every single time that you meet an issue that will demand technical support.

If an issue cannot be resolved by phone, Lenovo will facilitate shipping the system to a designated facility for repair, taking care of any costs involved on shipping or packaging on this process, and making sure that the device is returned to you in the shortest time possible.

Why Lenovo™?

- No one knows our products like we do. The best products deserve the best service.
- Certified Lenovo technicians use original qualified parts for the highest quality repairs.
- Our global network of regional support centers offers consistent, local-language support to customers, wherever they are.

Why Extend Your Warranty?

- Avoid unplanned expenses with maintenance and service.
- Increase the lifetime of your device, assuring the best possible technical service for it
- Guaranteed original spare parts anytime that your device needs repair.
- Hassle free shipping to and from Lenovo’s service facilities, with no extra cost involved.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Service Plans Features & Benefits
Serviceability
EcoStruxure Asset Advisor
EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.
Onsite diagnostics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.
Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure