Lenovo 3 Year Premium Care with Onsite Support 3 year(s)
Advanced Support from Real People. Real Fast
We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support.
Lenovo Premium Care is the hassle-free solution for all your technical support needs.
Introducing Lenovo Premium Care
Premium Care is the new standard for advanced technical support.
Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.
Premium Concept Taken To The Next Level
• Real Person: Choose how you want to reach us - through the phone, chat or email - our expert technicians will take care of you. Real person support for your PC issues.
• Real Fast: Highly trained technicians will provide you real-time solutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day.
• Hassle-Free: ‘Getting started’ and ‘how-to’ assistance for hardware and software. Easy solutions that are simple to reach - that’s how Premium Care delivers you the ideal support experience.
• PC Health Check: Free annual PC Health Check that allows our experts to spot issues before you do so they can resolve them quickly and help you avoid PC problems.
Hassle-Free Support Experience
‘How-To’ Assistance For Hardware And Software
Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back.
Now, you will have a go-to place to keep you connected and able to use your device to do the things you love.
Besides offering the highest level of hardware support and making sure you have ‘how-to’ assistance anytime you need, our team is always ready to answer questions about the software applications you use every day.
That’s Premium Care - designed to delight and make your life easier.
List of supported software
Windows® OS, Lenovo™ SHAREit, Lenovo OneKey™ Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee® LiveSafe™ (30-day trial), Adobe® Photoshop® software, Adobe Acrobat® software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype.
Note: Not available in all countries. Hours may vary slightly around the world. For example, United Kingdom: Monday to Friday, from 09:00 to 18:00 (GMT)
Trademarks: Lenovo and the Lenovo logo are trademarks of Lenovo. Microsoft, Windows, and the Windows logo are trademarks of Microsoft Corporation. Other company, product or service names may be trademarks or service marks of others.
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Key specifications
- Number of years: 3 year(s)
- Type: On-site
- On-site support: Yes
- Service included: Parts
- Product type: Upgrade
- Phone support: Yes
General
- Video/mp4
- https://youtu.be/gryMUlw0Y4c
Materials
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| Description | 3 Year Lenovo Premium Care with Onsite Advanced Support from Real People. Real Fast We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support. Lenovo Premium Care is the hassle-free solution for all your technical support needs. Introducing Lenovo Premium Care Premium Care is the new standard for advanced technical support. Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device. Premium Concept Taken To The Next Level • Real Person: Choose how you want to reach us - through the phone, chat or email - our expert technicians will take care of you. Real person support for your PC issues. • Real Fast: Highly trained technicians will provide you real-time solutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day. • Hassle-Free: ‘Getting started’ and ‘how-to’ assistance for hardware and software. Easy solutions that are simple to reach - that’s how Premium Care delivers you the ideal support experience. • PC Health Check: Free annual PC Health Check that allows our experts to spot issues before you do so they can resolve them quickly and help you avoid PC problems. Hassle-Free Support Experience ‘How-To’ Assistance For Hardware And Software Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back. Now, you will have a go-to place to keep you connected and able to use your device to do the things you love. Besides offering the highest level of hardware support and making sure you have ‘how-to’ assistance anytime you need, our team is always ready to answer questions about the software applications you use every day. That’s Premium Care - designed to delight and make your life easier. List of supported software Windows® OS, Lenovo™ SHAREit, Lenovo OneKey™ Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee® LiveSafe™ (30-day trial), Adobe® Photoshop® software, Adobe Acrobat® software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype. Note: Not available in all countries. Hours may vary slightly around the world. For example, United Kingdom: Monday to Friday, from 09:00 to 18:00 (GMT) Trademarks: Lenovo and the Lenovo logo are trademarks of Lenovo. Microsoft, Windows, and the Windows logo are trademarks of Microsoft Corporation. Other company, product or service names may be trademarks or service marks of others. |
Keep critical power on to maximize uptime and minimize costs |
Keep critical power on to maximize uptime and minimize costs |
Keep critical power on to maximize uptime and minimize costs |
Keep critical power on to maximize uptime and minimize costs |
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Where do the specifications come from?
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Free shipping is offered on orders over $550 within Australia, with tracked delivery included on every order. For full details, please refer to our Shipping Policy in the Customer Service section of the website.
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What is the returns policy?
We accept returns within 14 days of purchase, provided items are unopened and in their original packaging. For full details, please refer to our Returns Policy in the Customer Service section of the website.
A Partnership-First Approach
At NUTEC, we take a partnership-first approach to every engagement. We start by understanding your business - its challenges, priorities, and long-term goals before recommending any technology solution. From workplace modernization and cloud infrastructure to cyber security and systems integration, our team works closely with you at every stage, ensuring the right technology is procured, implemented, and supported with clarity and confidence. We believe in transparent communication, tailored outcomes, and building lasting partnerships that grow with your business.

