Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Add a little Plus to your IT support service.
How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet?
You’re probably asking many similar questions. Here’s one single solution.
Let Premier Support Plus take the strain
We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden.
Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.
Premier Support Plus at a glance
Premier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.
Premier Support Plus in detail
Predict and prevent features combine with additional protection services to provide the ultimate support experience.
Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.
Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.[2]
Services Engagement Manager (SEM)[4]: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.
Proactive and Predictive support[3]: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.
Accidental Damage Protection (ADP)[2]: From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement.
International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.
Keep your Drive (KYD)[2]: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.
Sealed Battery (SBTY) coverage for up to 4 years2: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.
Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.
Unlock innovation, and boost user efficiency with the right support: Premier Support Plus
Couldn't load pickup availability
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Key specifications
- Number of years: 4 year(s)
- Service type: Premier Support Plus
- Type: On-site
- Service included: Parts and Labour
- Product type: Upgrade
General
- Video/mp4
- https://www.youtube.com/watch?v=b5YiN-vdPBQ
Materials
Compare With Similar Items
|
|
|
|
|
|
| Description | Premier Support Plus Add a little Plus to your IT support service. How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet? You’re probably asking many similar questions. Here’s one single solution. Let Premier Support Plus take the strain We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden. Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business. Premier Support Plus at a glance Premier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity. Premier Support Plus in detail Predict and prevent features combine with additional protection services to provide the ultimate support experience. Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers. Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.[2] Services Engagement Manager (SEM)[4]: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization. Proactive and Predictive support[3]: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity. Accidental Damage Protection (ADP)[2]: From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement. International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally. Keep your Drive (KYD)[2]: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements. Sealed Battery (SBTY) coverage for up to 4 years2: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience. Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience. Unlock innovation, and boost user efficiency with the right support: Premier Support Plus |
Rest easy knowing Poly has your back, day or night. Get advance hardware replacement[1] wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn’t be easier. Unlock the potential of the possible. |
The purchase of a three-year Jabra Warranty+ extended warranty along with the purchase of PanaCast 20 adds three additional years to the original Jabra manufacturer's two-year limited hardware warranty. |
The purchase of a two-year Jabra Warranty+ extended warranty along with the purchase of PanaCast 20 adds three additional years to the original Jabra manufacturer's two-year limited hardware warranty. |
The purchase of a one-year Jabra Warranty+ extended warranty along with the purchase of PanaCast 20 adds three additional years to the original Jabra manufacturer's two-year limited hardware warranty. |
| Price | Regular price
$840.45
Sale price
Regular price
|
Regular price
$89.70
Sale price
Regular price
|
Regular price
$116.95
Sale price
Regular price
|
Regular price
$86.79
Sale price
Regular price
|
Regular price
$56.63
Sale price
Regular price
|
| Product variants |
Explore our FAQ
Where do the specifications come from?
Where do the specifications come from?
Product specifications are sourced from Icecat and displayed only when supporting data is available. Where information is missing, the field is left blank rather than populated with estimated or inferred values.
How current is stock availability?
How current is stock availability?
Stock levels are checked and updated automatically, ensuring the availability displayed on each product page reflects real-time data.
What is the shipping policy?
What is the shipping policy?
Free shipping is offered on orders over $550 within Australia, with tracked delivery included on every order. For full details, please refer to our Shipping Policy in the Customer Service section of the website.
What is the returns policy?
What is the returns policy?
We accept returns within 14 days of purchase, provided items are unopened and in their original packaging. For full details, please refer to our Returns Policy in the Customer Service section of the website.
A Partnership-First Approach
At NUTEC, we take a partnership-first approach to every engagement. We start by understanding your business - its challenges, priorities, and long-term goals before recommending any technology solution. From workplace modernization and cloud infrastructure to cyber security and systems integration, our team works closely with you at every stage, ensuring the right technology is procured, implemented, and supported with clarity and confidence. We believe in transparent communication, tailored outcomes, and building lasting partnerships that grow with your business.

